Lucid support team

Legacy Lucidscale documentation

Forum|Forum|1 month ago
August 12, 2026
2 replies
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Lucidscale functionality is being moved to Lucidchart. This post includes links to documentation for the legacy experience. For documentation on the new experience, check out this section of the Lucid Help Center.

Legacy documentation:

Welcome to Lucidscale

Great signpost. As an existing customer of Lucidscale, it would have been useful to have received this notification via email before the change, particularly since we’ve just completed training on the old UI.

alison cheney

Lucid community team

Hi @David Wilson,

Thank you for sharing this feedback. We completely understand how frustrating it is to train on an interface right before an unexpected change, and we really appreciate your feedback regarding advance email notifications for UI updates. I will share this directly with our product and customer communications teams so we can improve how we communicate major transitions in the future.

Please let us know if you or your team have any questions as you adjust to this new experience—we’re happy to help!

Lucidscale functionality is being moved to Lucidchart. This post includes links to documentation for the legacy experience. For documentation on the new experience, check out this section of the Lucid Help Center.

Legacy documentation:

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