Solved

Latest Confluence update causes all saved pages to display BLANK instead of the image

Forum|Forum|10 months ago
October 10, 2025
4 replies
77 views

Latest Confluence update causes all saved pages to display BLANK instead of the image.

This WAS working before.

I do not have Admin privileges - is this necessary to fix this?

Thx

Best answer by Leianne C

Hi @kwayland, thank you for sharing that screenshot. It looks like you already submitted a support ticket for this and someone from our team is assisting you there. Please continue to refer to the email for further correspondence.

Feel free to let us know if you have any questions or concerns - we are happy to help!

aparrish

Lucid Legend Level 8

@kwayland since this is a bug, I would advise you to submit a ticket to the Product Support team. They can assist you with this.

Leianne C

Lucid support team

Hi @kwayland, thank you for posting in the community! Could you please confirm if you see any error messages when the inserted images are displaying a blank image? If so, would you mind sharing a screenshot of the error? Feel free to censor any private/sensitive information.

This will help our team take a closer look a the issue you’re experiencing. Please let me know if you’d like to move this conversation over to a private support ticket instead. Thank you!

K

kwaylandAuthor

Leianne CAnswer

Lucid support team

Hi @kwayland, thank you for sharing that screenshot. It looks like you already submitted a support ticket for this and someone from our team is assisting you there. Please continue to refer to the email for further correspondence.

Feel free to let us know if you have any questions or concerns - we are happy to help!

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