After the update moving items forward and backward is freezing up my lucid chart. I can move them all the way to the back or all the way to the front without issue. Anyone else experiencing the same?
Page 1 / 1
Hi @rkey14!
Thank you for posting in the Lucid Community!
For optimized document performance while operating Lucid, Chrome is the suggested browser. Would you mind opening this document in a private/incognito Chrome browser, and seeing if the issue persists? Additionally, would you mind also connecting to a new network or disconnecting from VPN if possible?
Lastly, are you receiving any errors when you send items forward/backward? If so, would you mind providing them here.
Please follow up with any additional context or if you continue to experience this issue, I’m happy to help!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
