After the update moving items forward and backward is freezing up my lucid chart. I can move them all the way to the back or all the way to the front without issue. Anyone else experiencing the same?
Answer
Issue with moving items forward and backward
Best answer by Hannah
Hi @rkey14!
Thank you for posting in the Lucid Community!
For optimized document performance while operating Lucid, Chrome is the suggested browser. Would you mind opening this document in a private/incognito Chrome browser, and seeing if the issue persists? Additionally, would you mind also connecting to a new network or disconnecting from VPN if possible?
Lastly, are you receiving any errors when you send items forward/backward? If so, would you mind providing them here.
Please follow up with any additional context or if you continue to experience this issue, I’m happy to help!
Hi @rkey14!
Thank you for posting in the Lucid Community!
For optimized document performance while operating Lucid, Chrome is the suggested browser. Would you mind opening this document in a private/incognito Chrome browser, and seeing if the issue persists? Additionally, would you mind also connecting to a new network or disconnecting from VPN if possible?
Lastly, are you receiving any errors when you send items forward/backward? If so, would you mind providing them here.
Please follow up with any additional context or if you continue to experience this issue, I’m happy to help!
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