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September 1, 2025
Solved

Issue opening Lucidchart diagrams - endless loading

  • September 1, 2025
  • 2 replies
  • 59 views

Hi guys.

 

Obviously it’s the subject. I can’t open any of my stored diagrams. Please see screenshot of web console. Network monitor doesn’t show some wrong requests. I use the latest Chrome browser. As result - endless loading on the page.

 

 

 

 

Best answer by Zuzia S

Hi ​@togacure, we’re happy to hear that clearing cache and cookies has solved the issue.

If the issue persists, I recommend disabling your extensions one by one until you determine which extension is causing the issue.

Feel free to create a new topic if you have any questions or anything you’d like to discuss - we love hearing from everyone!

Comments

togacureAuthor
September 1, 2025

Clearing browser cash helps.

Zuzia S
Zuzia SAnswer
Lucid community team
September 2, 2025

Hi ​@togacure, we’re happy to hear that clearing cache and cookies has solved the issue.

If the issue persists, I recommend disabling your extensions one by one until you determine which extension is causing the issue.

Feel free to create a new topic if you have any questions or anything you’d like to discuss - we love hearing from everyone!