Hi @Sherpa 

Have you referred this help article

Troubleshooting: Lost documents or work – Lucid

Contact support

If you are still unable to locate your document, contact support and provide as much of the following information as you can:

• The document name
• The document URL if you were able to locate it using a bookmark, share link, or browser history
• Any email address you may have used to sign up for a Lucid account

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Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
 

Hi @Sherpa, thank you for posting in the community! Since this deals with your account and documents, I’ve gone ahead and moved this conversation to a private support ticket so we can take a closer look. Please keep an eye out for an email from Lucid Support. Cheers!