Hi @Sriram D T , thank you for posting in the community. Sorry to hear you are having trouble with loading your documents list. 

As a first step, can you please try opening your account in a private or incognito window to help us narrow down the potential cause? Would you mind connecting to a different network or disconnecting from your VPN (if applicable) to rule out any connection or security issues? Sometimes account performance issues can be related to your internet security/speed or browser issues, and these steps will help us eliminate that possibility. If you’re wondering if you’re experiencing a different issue, please take a look at this Community post to ensure that we are on the same page.

If that does not help, please send a screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thank you for your help and patience. Feel free to let me know if you have any questions!