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Question

Issue connecting to Lucid

  • March 10, 2026
  • 3 replies
  • 19 views

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Hi all, I am having trouble with a project being unable to save. The error says “We couldn’t save your changes. Check your connection or try troubleshooting the issue.” My connection is fine and I am unable to even create a copy of my project. The Lucid app will not load or open for me even in a separate tab. Is anyone else experiencing this?

Comments

Micah
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  • Lucid community team
  • March 10, 2026

Hi ​@Lauren S111,  thanks for your post, and apologies for the trouble. Indeed, Lucid is down at the moment - you can follow along here: https://lucidsoftware.statuspage.io/

 

We expect it to be resolved shortly!


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  • Author
  • March 10, 2026

Amazing thank you - it looks to be resolved but I appreciate the quick response!


Micah
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  • Lucid community team
  • March 10, 2026

Thanks so much for following up and letting us know things are working as expected! Please reach out to us here ASAP if that changes and you experience any other issues.