Is the AI feature for lucidcharts down?

Hi ​@darrylmendoza-pci, thanks for your post, and apologies for the trouble. Indeed, the feature is down at the moment - you can follow along here: 

Additionally, Lucid unfortunately is now experiencing a widespread outage. We expect both to be resolved soon, and we’ll keep you updated via these threads! 

Hi ​@darrylmendoza-pci, updating this thread to let you know that the widespread outage is resolved and as a whole, Lucid is up and running again.

However, the Lucid AI problem still persists; our engineering team has identified that it is related to an issue with our AI provider. We are awaiting an update from their end, and I will let you know as soon as there are any updates on this.
 
Apologies for the inconvenience, and thank you for your understanding! Let me know if you have any questions in the meantime.

Hi there ​@darrylmendoza-pci!

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!