Hi ​@MCHS79 

If you need to insert a standard image, you can paste or drag it onto the board, or use Lucidchart to upload and format it, then copy it into Lucidspark. This is a known limitation.

To learn more - Can I add images to Lucid Cards in Lucidspark? | Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Hi ​@MCHS79, just chiming in to assist as well! The limitation that Huma mentioned above is for Lucid Cards, however it should be possible to import images onto your board by going to Menu > Insert > Image (See screenshot below)

If this is not what you see on your end, would you mind sharing an example screenshot to help me take a closer look? Please feel free to let me know if you have any questions! 

Hi ​@MCHS79, thank you for following up with that screenshot.  We are aware our image search feature has been temporarily disabled. We're working to restore this feature as soon as possible. 

To help you continue your work and move forward in the best way possible, you can still add your own images to your documents. If you're having trouble with images in Lucid, please check out this article in our Help Center.

We appreciate your patience as we work towards a resolution and are happy to assist with any further questions or concerns you may have.

Hi ​@MCHS79, good news!

Our development team has let us know that the issue should now be resolved and you should now be able to add images once again as shown above.

I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. We’re happy to help!

​@Amber Pexels search is junk.  This is a terrible change! Please let the development team know that this completely changes the usability of lucidchart for what we do. We may be forced to find a new product.

Hi ​@mhicks, I apologize for any frustration here. Thank you for taking the time to let us know what you think of the new experience with image search.

As an alternative, we also support uploading and copy/pasting images into the canvas, if you wish to pick a different method to use images. 

We’re very interested in your feedback and committed to continually improving our products. This feedback has been shared with our product team, but if you’d like to leave additional feedback on this, you can create an idea for the Product Feedback section of the community. Our product teams are regularly reviewing posts within that space.