Still battling with the import of .pdf thumbnails. To be fair the process is better than it was during my earlier issue 8 months ago. I am now thinking of cancelling my subscription to lucid and going with another solution. I import the .pdf and then switch to the second page. After some processing, i try to import the thumbnails, but after they are uploaded and frustratingly show the correct images they all turn to an error icon and I see “Image upload failed” error message.
Solved
Imported PDF thumbnails appear greyed out
+1Best answer by Leianne C
Hi there! I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!
+15Hi,
I am consistently having the same error for several days. Below is the output I get after I import the thumbnails from a pdf.
+15Hi there! I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!
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