Hi @DavidL 

Kindly give a try with a different browser and it should be cache or image permission.

Also please take a look at the below troubleshoot guide - Basic troubleshooting – Lucid

If this doesn't work - keep us posted.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Hello,

I’m experiencing an issue where my pictures aren’t loading and sometimes disappear entirely. I’ve tried accessing the site on both Safari and Chrome, but the problem persists on both browsers. Could you please look into this?

Thank you!

Hi @groi 

Have you tried WebGL / Without VPN ?

Best Regards

Hi @groi, thanks for adding to this thread! And thanks for that suggestion, @Humas1985, WebGL is always a great place to start. I would also recommend opening your document in a Chrome incognito window. Doing so disables extensions and clears cache and cookies, which often improves performance. This may also help you identify an extension causing an issue with Lucid performance.

Here is the article from the Lucid Help Center that Humas’ screenshot came from, in case that is helpful!