HI,
I have a board with a couple hundred photos on it. I just went back to the board and now about half the images are white boxes. They are in the same position and size of the original images. Any idea on getting the pictures back would be much appreciated.
Best answer by Humas1985
Hi
Have you tried WebGL / Without VPN ?
Best Regards
+24Hi
Kindly give a try with a different browser and it should be cache or image permission.
Also please take a look at the below troubleshoot guide - Basic troubleshooting – Lucid
If this doesn't work - keep us posted.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+1Hello,
I’m experiencing an issue where my pictures aren’t loading and sometimes disappear entirely. I’ve tried accessing the site on both Safari and Chrome, but the problem persists on both browsers. Could you please look into this?
Thank you!
+9Hi
Here is the article from the Lucid Help Center that Humas’ screenshot came from, in case that is helpful!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
