How to remove or delete the document in the preview in Confluence

Good afternoon
It's good that you paid attention to this behavior of the software (plugin).
But I want to note that the article above that you advise indicates that the file must be loaded using the Lucidchart plugin. I want to remind you that I don't do this. In the photo above I show all the actions that come up to "Epic Fail".

Hi Нагин

Thank you for pointing that out. It is clear to me now the feature you are encountering is with the Lucidchart Diagrams Connector for Confluence Server/Data Center (https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?tab=versions&hosting=datacenter).

I will keep you updated here on the status of this issue. Thank you for your continued help and patience!

Good afternoon
I'm glad that you're still ready to figure it out ... the main thing here is the details.
I want to tell you my friend that I do not have the "Lucidchart Diagrams Connector" application in Confluence.

Let me remind you: I only have the application only "Lucidchart Plugin" (This is the Lucidchart plugin for Atlassian Confluence version 1.24.24 )

I don't understand where you got the information about the application "Lucidchart Diagrams Connector"
https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?tab=versions&hosting=datacenter

Hi Нагин

Thank you for clarifying! I will keep you updated here on the status of this issue.

Day good friend I hope you are still interested in this question?
I want to knock on the door and ask how your testing is going there?
Any results/intermediate results?
Week later ...
links both worked and work ... https://lucid.app/documents/viewVisio/4515fbd8-a8cf-4396-a92d-0db6dde9bcaf#?import=4515fbd8-a8cf-4396-a92d-0db6dde9bcaf&tips=off
wonderful behavior...

Hi Нагин

Thank you for following up. Our engineering team is still working to address the issue. I will update you in this thread once I have more information.

I do have some follow-up questions regarding the Enterprise account you are using to access the Confluence Server integration. Have you received any emails from the support ticket we opened for you on September 1st?

Thank you for your continued help and patience!

Let me tell you my thoughts...

Because a wonderful app/plugin (Lucidchart plugin for Atlassian Confluence version 1.24.24) published my data without my asking on the open web. An example of one file at:
https://lucid.app/documents/viewVisio/4515fbd8-a8cf-4396-a92d-0db6dde9bcaf#?import=4515fbd8-a8cf-4396-a92d-0db6dde9bcaf&tips=off
and I didn’t see the “Basket” familiar to people in the menu ...
The logic suggested that the company earns not on the functionality of its applications but on the fact that it will allow you to delete files but after registering on the site (https://lucid.app) which fit into the generally accepted world standards for increasing the client base.

But after registration it became clear that the company is not going to give the opportunity to delete files in the "Basket" / empty the "Basket" for free.

There has been speculation that the company is making money by taking money to simply delete visio files that have been posted without my consent!

But after a while it became clear that even if you pay money ... no one promises that the "Basket" button will appear moreover the lucid.app employees themselves do not understand how to clear the "Basket" itself. Money as I understand it is taken for sharing files.
That's why I wrote here to find out how it works in general ...

I know that there is a plan "Enterprise" on the site https://lucid.app/ but no one can explain what it gives ... the description of this plan does not include "Basket" / empty the basket. Here is a description of the plan below:

• Enterprise includes:
• Everything on Team
• Team folders
• Customizable document status
• SAML authentication
• IP address whitelisting
• Enforceable sharing restrictions
• Enforceable domain control
• Advanced data and automation
• Sales force integration

The company is similar to the one that is not able to make money on good functionality and is trying to figure out how to make money at least somewhere ... this is currently not much different as you understand from the fact that hackers archive files on a computer and then take money for that allow unzipping archives. These guys also do not earn on functionality as you understand my wonderful friend.
That's horrible!
Moreover I did not want and did not allow anyone to publish my files on the Internet ... who gave you such a right and if it was where was it written? Let's understand ... there is a feeling that because of this people are suffering all over the planet Earth in different countries ....
If you violate the license agreement you must give the opportunity to remove all files that have been published.

Regarding the question:
Letter 1 September - came. The title of the letter is "Welcome to Lucidchart!"
There was a desire to buy the Enterprise plan but I never bought it I hope it’s clear why from the text above.

Hi Нагин

Thank you for getting back to me with that information and I can understand your concern. We deeply value user privacy and building a trusting relationship with our customers. For more information on security in Lucidchart please review our Privacy and Security Help Center article.

When you click "View All Support Tickets" in your account settings (in the bottom left-hand corner of your screenshot) do you see the support ticket I created regarding your issue?

Good afternoon
yes I saw the appeal ... answered it
I hope it is not public there ... because there I tell personalized data.
p.s.
I thought so too when I started using the confluence plugin
it turned out it was not so

Hi Нагин

Thank you for your reply. Yes Support tickets are a private email thread as opposed to this community page which is public.