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September 18, 2025
Solved

How to add boxes to the header in a 5-stage customer journey map example template

Need to add some more gray boxes into the white header box at the top. Cannot figure out how. No support available in my org. 

 

 

Zuzia S
Zuzia SAnswer
Lucid community team
September 22, 2025

Hi ​@MakeBetterJourneyMapTemplates, thanks for your post! 

Just to make sure that we are on the same page, I recommend going through our How to create a customer journey map blog article. 

Could you please provide a detailed description of the issue and steps that have led to it? 

Additionally, can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

I appreciate your help and patience!

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Zuzia S
Zuzia SAnswer
Lucid community team
September 22, 2025

Hi ​@MakeBetterJourneyMapTemplates, thanks for your post! 

Just to make sure that we are on the same page, I recommend going through our How to create a customer journey map blog article. 

Could you please provide a detailed description of the issue and steps that have led to it? 

Additionally, can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

I appreciate your help and patience!

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