Skip to main content
September 23, 2024
Solved

How do I get the share button in LucidCharts?

I want to create URL of my LucidChart to share with others.  I don’t see the share option?  Is this an issue with my license?  If so what level of license do I need to share a link of a chart I created with others?

Kelsey Gaag
Lucidite
September 25, 2024

@MarcusMoore, Do you have sharing permissions on this document? Are you the owner?

Comments

Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
September 23, 2024

Hi @MarcusMoore 

As shown in the below snippet - you don't see the blue highlighted Share at all?

If so, give a try with a different / private browser and see.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Translate
Huma || Lucid Legend
September 23, 2024

I tried it in a private window and I still don’t have a share button?

Could it be a licensing issue?  I can create and edit charts.

Translate
Shantel Gillette
Lucid product team
September 23, 2024

Good afternoon,

Are you logged in as a guest collaborator? I think that is the only way I can think of that would affect your ability to share the board.

Translate
Shantel Gillette
Kelsey Gaag
Lucidite
September 25, 2024

@MarcusMoore, Do you have sharing permissions on this document? Are you the owner?

Translate
September 25, 2024

Not sure if I have sharing permissions.  I have the ability to create and edit but my manager owns the charts.  Would the owner enable the share permissions?  If so where?

 

Translate
September 25, 2024

Owners added my share permissions.  That worked.  Thanks all.

Translate
Kelsey Gaag
Lucidite
September 25, 2024

Hi @MarcusMoore, 

Glad that worked! 

Translate