I am experiencing an issue with an embedded Lucidchart on a SharePoint page. The embedded link toLucid.com intermittently stops working, displaying an error. However, when I clear my browser history and cache, or open the link in an InPrivate browsing window, it functions correctly again.

This issue is recurring, and I would like to find a permanent solution so that it does not happen moving forward. Could you please advise on potential fixes or settings adjustments that may prevent this from occurring?

Here are some additional details:

• The issue affects multiple users.

• Clearing cache/history temporarily resolves the problem.

• The embedded Lucidchart is linked within a SharePoint page.

• The error does not occur when using an InPrivate browsing session.

I appreciate any guidance you can provide to resolve this issue permanently. Please let me know if you need further details.