Hi,
More of a confirmation question → is the only way to convert an excel/csv to a lucid diagram by copying or downloading the template from this help article https://help.lucid.co/hc/en-us/articles/15927090927508-Create-a-process-diagram-from-CSV-import ? I imported an csv document (not in the exact format from the template) and while i can drag and drop there are things i can’t convert. For example in the csv i have ‘roles’ which should be in swim lanes but when i drag and drop there isn’t an option to put it into a swim lane. I attempted to change the data settings but role, swim lanes, etc were not options to convert.