Hi Matt

Thanks for posting in the community! To change a photo in an org chart first double click on the chart itself and the employee whose photo you would like to change. A toolbar with popup on the right side. In this toolbar select Selection tools > Layout > Upload New Photo (see gif below).

If you have any further problems or questions please contact us via this Support form. Hope this helps!

Please can you update this for the new interface? I am having trouble changing photos in my chart. Thanks so much

Hi Alice

Thanks for continuing this thread! Below I have attached an updated gif for uploading new photos in Org Charts. The steps are very similar the Org Chart editor still lives on the right hand side of the editor. Please double click into the Org Chart to edit it and then select the employee whose photo you would like to replace. Then under "Layout" > "Shape Style" select "Upload New Photo".

Please let me know if you have any other questions or concerns about this. Hope this helps!

Hi, thanks for sharing how to upload or change the photo. Is possible to adjust the photo that’s been uploaded such  as photo not being in the center of the shape. Thanks!

Hi ​@mgsrwgsc, thanks for adding to this thread! Currently, there is not a way to edit photos in an existing Org Chart shape. I would recommend cropping your image to a square size, keeping both height and width equal, to keep your images centered.

We’re very interested in your feedback and committed to continually improving our products. If you would like to see more precise editing features in our Org Chart shapes, please search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post: