Hi ​@Arkapravo Das 

• Do you have edit access to the document you're working on?
• Are you using a free Lucidchart account or a paid subscription?

Best Regards

Yes I am the creator of the document ,so I have edit access.

this comes as part of my company subscription.

Hi ​@Arkapravo Das 

Thanks for the insight, do you have an Admin / Point person at your office to clarify on this point?

Best Regards 

Hi ​@Arkapravo Das , 

Thanks for posting in the Lucid Community! Thank you for your insight ​@Humas1985!

Hotspots are included in the “Standard” shape library - look for the square with the lightning bolt symbol. To add a hotspot, you can drag it onto your canvas like you would any other shape. Can you try searching for “Hotspot” in your shape library and let me know if you see it there? 

Additionally, for more information on the difference between Hotspots, Actions, and Link Previews, please see this community post.

If this does not resolve the issue, can you please send me a screenshot of the issue? 

Thank you for all your help and patience!