Solved

How can I add a milestone to a timeline in Lucid?

Forum|Forum|8 months ago
December 17, 2025
3 replies
216 views

I have a fairly large timeline I am building leveraging this template.

For some reason, I lost the ability to add Milestones?

Can someone from Lucid Product Support reach out to me and we can figure out what happened?

Best answer by Michelle S

Hi @Geoff Owen ,

Thanks for posting in the Lucid Community!

Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

Thanks in advance for your help and patience!

M

Michelle SAnswer

Lucid & airfocus support team

Hi @Geoff Owen ,

Thanks for posting in the Lucid Community!

Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

Thanks in advance for your help and patience!

L

lgray

I am having this same issue, I need more milestones than the 2 that are in the Timeline template, but I don’t see any way to create a new one or duplicate the existing ones. Could you please share how this problem was resolved for you @Geoff Owen or @Michelle S ?

M

Michelle S

Lucid & airfocus support team

Hi @lgray,

Thanks for following up on this post! You can add a milestone to your timeline by double clicking anywhere in the milestone row. If you do not see the milestone row, you will need to toggle it on by clicking on your Timeline, click the flag icon, and then toggle on “Milestones.”

If you continue to run into any issues adding a milestone, can you please send a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

Thank you!

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