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Question

Having issues with Lucid AI chat

  • April 22, 2026
  • 1 reply
  • 6 views

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I CANT GET ANYTHING THROUGH, JUST LOADS AND THEN SAYS THERE WAS AN ERROR AND TO TRY AGAIN. IVE GON INCOGNITEO AND OPENED A NEW BROWSER, COPIED THE DOCUMENT - NOTHING IS WORKING

Comments

Zuzia S
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  • Lucid community team
  • April 22, 2026

Hi ​@scarb, thank you for posting in the Community and I am sorry that you are experiencing this issue! I’ll be happy to help. 

In order for me to have a better understanding of what might be going on, could you please provide the following information?:

  • A detailed description of the steps taken leading up to the issue
  • A screenshot of the error message that appears
  • A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).​​​​​

Additionally, could you please let me know which browser have you tried to use Lucid AI with? 

I appreciate your help and patience!