Hello team,
I need help because since yesterday I haven't been able to open two important documents I was working on in lucidchart
I have already tried:
- Refreshing the page
- Opening in an incognito/private window
- Connecting to a different network
None of these steps resolved the issue.
https://lucid.app/lucidchart/84b9e620-7242-48e2-ac0c-e55853341871/edit?from_internal=true
https://lucid.app/lucidchart/f897e391-4efe-479b-aca5-6469320f3fe9/edit?from_internal=true
Hi
Thank you for posting in the Community! I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
