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June 28, 2024
Solved

Google Jamboard Authentication Broken

  • June 28, 2024
  • 4 replies
  • 91 views

When I try to import a jamboard, i select the email address I want to use, click ok on the second page, then get looped right back to the start. Repeat repeat repeat. It says I have already given permissions to access my google drive but it will not let me continue to transfer a jamboard without getting me stuck in this loop. 

Best answer by Ashley C

Hi Rachael,

Thanks for reaching out and sorry for the trouble you’re having here. We have heard of reports of this and compiled this list of steps to resolve. Can you try that and let us know if you’re still stuck in a loop?

Comments

Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
June 28, 2024

Hi @rachael 

Just to understand the problem statement:

 

Step1:

 

 

Step2:

 

 

Step-3:

 

Then repeating - Step-1, am i right?

 

Regards

Huma || Lucid Legend
rachaelAuthor
July 1, 2024

Yep, I click continue on the final page and it just loops me back to the start

Ashley C
Ashley CAnswer
Lucid support team
July 1, 2024

Hi Rachael,

Thanks for reaching out and sorry for the trouble you’re having here. We have heard of reports of this and compiled this list of steps to resolve. Can you try that and let us know if you’re still stuck in a loop?

rachaelAuthor
July 2, 2024

Yep that does it, thanks!