I am seeing an error when clicking on DM in Google Chat that shows Lucid. Is this a new issue, a known issue? We just want to confirm that there is nothing on our end that may be causing problems with Lucid.
Solved
Google Chat disabled by app developer message
Best answer by Abby S
Hi
Rest assured, the Google Chat integration is not active and does not have access to any of your data. When we do release the Google Chat integration, we’ll provide more information on the Google Chat + Lucid integration and how to configure it.
Within hours of discovering the issue, Google rolled out a fix. Some users may still notice a direct message with Lucid in Google Chat, which now indicates that the app has been disabled. Your users can continue to use the existing Lucid Add-on in Google Workspace as they normally have.
We’re sorry for any confusion this may have caused and appreciate your understanding. If you have any questions or need further assistance, please don’t hesitate to reach out.
+11- Lucid Legend Level 6
1 person likes this
+11Hi
Rest assured, the Google Chat integration is not active and does not have access to any of your data. When we do release the Google Chat integration, we’ll provide more information on the Google Chat + Lucid integration and how to configure it.
Within hours of discovering the issue, Google rolled out a fix. Some users may still notice a direct message with Lucid in Google Chat, which now indicates that the app has been disabled. Your users can continue to use the existing Lucid Add-on in Google Workspace as they normally have.
We’re sorry for any confusion this may have caused and appreciate your understanding. If you have any questions or need further assistance, please don’t hesitate to reach out.
Is there a way for the organization to remove Lucid from Google Chat? The disabled message is causing confusion.
+11Hi
Abby S :
Hi
What about those that got this and do not have the add-on installed?
+11
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