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October 3, 2025
Solved

GIFs not working at all

  • October 3, 2025
  • 11 replies
  • 175 views

Good morning! I have been unable to utilize GIFs on any of my lucid board this whole week.

Best answer by Becca G

Hi ​@Amotter83, thanks for working with me on this! After conducting a bit of research, I’ve found this change is due to a security setting disabled for your account at the admin level. I recommend reaching out to your internal IT admin to get this editor experience setting changed. 

Comments

Becca G
Becca GAnswer
Lucid support team
October 10, 2025

Hi ​@Amotter83, thanks for working with me on this! After conducting a bit of research, I’ve found this change is due to a security setting disabled for your account at the admin level. I recommend reaching out to your internal IT admin to get this editor experience setting changed.