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Font changing when creating new text box

  • March 9, 2026
  • 1 reply
  • 16 views

Andrea P
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I have the font set to our corporate standard of Open Sans in our template; however, when I double click to create a text box, the font is changing to “Inter” - which we have never used. How can I get this to stop auto-changing to avoid employees accidentally using the wrong font?

Best answer by Leianne C

Hi ​@Andrea P, thanks for posting in the community. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

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Leianne C
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  • Lucid support team
  • Answer
  • March 10, 2026

Hi ​@Andrea P, thanks for posting in the community. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.