Skip to main content
Question

Exporting a frame in PDF excludes items

  • April 15, 2026
  • 1 reply
  • 8 views

Forum|alt.badge.img

Observed behaviour

  • When exporting a frame with contents (eg screenshots, post it notes etc), selected items are EXCLUDED from the PDF
  • Eg a horizontal line

Expected behaviour

  • ALL items within the frame should be INCLUDED in the export

Comments

Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • April 23, 2026

Hi ​@veeveerod, thanks for posting in the Lucid Community. To confirm, is this issue happening in a specific document/board or have you noticed this with other files too? 


Would you mind sending me the following details so I can take a closer look at the issue? 

  • A description of the download settings (file type, document pages, cropping, quality, etc.) that you selected for the download.
  • If the document will export but does not look as you expected, please send me a screenshot of the exported file and a description about what is incorrect in the file.


 Feel free to let me know if you’d prefer to move this conversation to a private support ticket or if you have any further questions. Thanks for your help and patience!