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Leianne C
Leianne CAnswer
Lucid support team
December 4, 2025

Hi ​@Denys Poltorak, thank you for posting in the community! I’m glad to hear that changing the double arrows in your diagram from solid to dashed helped.I was able to reproduce the issue described and am investigating this further on my end. Once I have more information I will update this thread.

Thank you for your patience and please let us know if you have any questions in the meantime! 

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November 28, 2025

Nevermind, I have changed double arrows from solid to dashed, and now download succeeds.

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Leianne C
Leianne CAnswer
Lucid support team
December 4, 2025

Hi ​@Denys Poltorak, thank you for posting in the community! I’m glad to hear that changing the double arrows in your diagram from solid to dashed helped.I was able to reproduce the issue described and am investigating this further on my end. Once I have more information I will update this thread.

Thank you for your patience and please let us know if you have any questions in the meantime! 

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Leianne C
Lucid support team
December 19, 2025

Hi ​@Denys Poltorak, just following up on this. It appears the issue might be specific to the document you were working in. Could you please confirm if you have noticed this issue again? Does it happen if you try it in a new blank document? 

Thank you for all your help and patience.  Please don’t hesitate to let us know if you have any questions. Cheers!

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