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October 29, 2025
Solved

Export to PDF not showing the title text

  • October 29, 2025
  • 1 reply
  • 37 views

Exporting my gantt chart in lucid spark but the text tittle not showing. very annoying and happens to my Lucid flow chart as well.

Best answer by aishakhan

Hi ​@khoicity,

Thanks for posting in the Lucid Community!

Just to make sure that we are on the same page, please review our Export or print a Lucid document article from the Lucidchart Help Center. Let me know if you have any questions about how downloading/exporting your document should work.

 Once you have reviewed this article, here are some specific things to check when exporting your document:

  •  Try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.

  • Is the page that you are trying to export a Master Page? If so, it will be omitted from the downloaded version of your document and you will need to convert it into a page before exporting. To do this, left-click on your Master Page tab and select "Convert to Page". 

If none of these tips help, would you mind sending me the following details so I can take a closer look at the issue? 

  • A description of the download settings (file type, document pages, cropping, quality, etc.) that you selected for the download.

  • If the document will export but does not look as you expected, please send me a screenshot of the exported filed that is experiencing the issue and a description of what about it is incorrect, or a screenshot of the issue in the exported document.

 Feel free to let me know if you have any further questions. Thanks for your help and patience!

Comments

aishakhanAnswer
Lucid support team
October 29, 2025

Hi ​@khoicity,

Thanks for posting in the Lucid Community!

Just to make sure that we are on the same page, please review our Export or print a Lucid document article from the Lucidchart Help Center. Let me know if you have any questions about how downloading/exporting your document should work.

 Once you have reviewed this article, here are some specific things to check when exporting your document:

  •  Try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.

  • Is the page that you are trying to export a Master Page? If so, it will be omitted from the downloaded version of your document and you will need to convert it into a page before exporting. To do this, left-click on your Master Page tab and select "Convert to Page". 

If none of these tips help, would you mind sending me the following details so I can take a closer look at the issue? 

  • A description of the download settings (file type, document pages, cropping, quality, etc.) that you selected for the download.

  • If the document will export but does not look as you expected, please send me a screenshot of the exported filed that is experiencing the issue and a description of what about it is incorrect, or a screenshot of the issue in the exported document.

 Feel free to let me know if you have any further questions. Thanks for your help and patience!