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April 8, 2025
Solved

Error with line jumping

Hello, 

The line format is not staying when it jumps. 

 

jclozanocAnswer
April 8, 2025

Hello ​@eduncan 

We partially replicated it and have a few questions:

Did you find this on lucidchart or lucidspark? Can you share a better quality screenshot? it’s hard to figure out what is happening in your image.

Can you clarify how many lines do you have in that cross and which are at the front and which have which format? This would help us completely replicate your issue and provide more help.

Some specific format options only work when applied to the line on top (like jumps) so perhaps that is of help.

Finally here is the Lucid documentation about lines: https://help.lucid.co/hc/en-us/articles/16157138194836-Add-and-style-lines-in-Lucidchart

 

Best, 

Juan Carlos Lozano

Lucid Legends Volunteer

Juan Lozano

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jclozanocAnswer
April 8, 2025

Hello ​@eduncan 

We partially replicated it and have a few questions:

Did you find this on lucidchart or lucidspark? Can you share a better quality screenshot? it’s hard to figure out what is happening in your image.

Can you clarify how many lines do you have in that cross and which are at the front and which have which format? This would help us completely replicate your issue and provide more help.

Some specific format options only work when applied to the line on top (like jumps) so perhaps that is of help.

Finally here is the Lucid documentation about lines: https://help.lucid.co/hc/en-us/articles/16157138194836-Add-and-style-lines-in-Lucidchart

 

Best, 

Juan Carlos Lozano

Lucid Legends Volunteer

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Juan Lozano