When I try to publish a document that has been approved, I get the error messages “we couldn’t publish your draft due to an error” and “something went wrong, please refresh the page”. Has anyone come across a similar message? I’ve tried refreshing the page and publishing in a different browser, but I get the same issue
Question
Error when trying to publish an approved process to a repository
+1
+3Hi
Thank you!
+1Hi Becca, I’m trying to publish a document that has been approved to a repository, but I get this error:
This is the Javascript Console screenshot:
+3
- Duplicate the document, and then publish the duplicate.
- Clear local storage/cache with a hard refresh (
Ctrl + F5orCmd + Shift + R). -
If there are any pending or empty comments in the document, resolve or delete them before attempting to publish again.
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
