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Error when trying to add Lucidchart link to Confluence page

  • October 24, 2025
  • 1 reply
  • 15 views

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I’m getting the below error when trying to add a Lucidchart diagram to a Confluence page. It asks to login to link, then I do and I just get this:

 

Best answer by Humas1985

Hi ​@Lisa Confluence User 

Kindly try logging in from an incognito or private browser window to isolate any potential interference from browser extensions.

On top, enable third-party cookies in your browser settings to allow proper session management. If you're using Safari, disable privacy features like prevent cross-site tracking and give a try.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • October 24, 2025

Hi ​@Lisa Confluence User 

Kindly try logging in from an incognito or private browser window to isolate any potential interference from browser extensions.

On top, enable third-party cookies in your browser settings to allow proper session management. If you're using Safari, disable privacy features like prevent cross-site tracking and give a try.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards