Hello everyone,
I'm having an issue with one specific document in my Lucidchart account. When I try to open it, the document begins to load but then displays the following message in the center of the screen:
"Error loading document. We apologize for any inconvenience. Try refreshing the page or follow these troubleshooting steps if the problem persists."
When i try to open my other documents, on my account, this issue isnt happening. It only happens with that one specific document. I made that document on my school account and because I discovered the problem there, I shared it with this account with hope that the problem would be solved, but it didn’t work. I have already tried to refresh the page multiple time and read many articles to try and solve the problem on my own. Unfortunatly, nothing seems to be working so my next hope is reaching out to you guys, because my exams are about to start and it important lesson material.
Is there anything that could be done to resotre the file?
This is the document that experiences troubles
Thank you in advance for your time and help!
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