For an assignment in class my classmates are trying to share a lucid blank document and every time I click accept invitation in my email it brings me to lucid but says “To view this document you need to be a member of the account it was shared from”.
Error: “To view this document you need to be a member of the account it was shared from”
Best answer by Ambar D
Hi
First, I recommend your classmates try to use another sharing method as described here.
Specifically, they can try toggling on the Shareable link option and granting them access using the steps below.
- Open the Lucid document you’d like to share
- Select Share in the top-right corner of the document
- Toggle on Shareable link
- In the dropdown, select the option for Any logged in user or Anyone with the link
- Select Copy link and send the link to your classmate

Please let me know if you have any questions or run into any issues.
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.