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Question

Error: “To view this document you need to be a member of the account it was shared from”

  • March 31, 2026
  • 1 reply
  • 5 views

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For an assignment in class my classmates are trying to share a lucid blank document and every time I click accept invitation in my email it brings me to lucid but says “To view this document you need to be a member of the account it was shared from”. 

Comments

Ambar D
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  • Lucid community team
  • April 3, 2026

Hi ​@Angelo.Salazar, thanks for posting in the Lucid Community! My apologies for the delay here. 

First, I recommend your classmates try to use another sharing method as described here.

Specifically, they can try toggling on the Shareable link option and granting them access using the steps below.

  1. Open the Lucid document you’d like to share
  2. Select Share in the top-right corner of the document
  3. Toggle on Shareable link
  4. In the dropdown, select the option for Any logged in user or Anyone with the link
  5. Select Copy link and send the link to your classmate

Please let me know if you have any questions or run into any issues.