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Question

Error: "Something went wrong on our side"

  • March 10, 2026
  • 3 replies
  • 24 views

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Good day,

I keep receiving this error while trying to use the AI tool.

I’ve checked previous chats and tried everything you stated there (incognito, hard refresh, etc.).

Nothing seems to resolve the issue.

 

Please assist.

Regards,

Frans

Comments

Zuzia S
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  • Lucid community team
  • March 10, 2026

Hi ​@FransOlivier, thanks for reaching out! I am very sorry for the issue you are experiencing.

Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly. I will make sure to update you as soon as the issue is resolved. In the interim, I apologize for any inconvenience the issue causes.

Feel free to let me know if you have any further questions. Thanks for your help and patience!


Becca G
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  • Lucid support team
  • March 10, 2026

Hi there ​@FransOlivier!

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!


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Thank you for the speedy support, the issue has been resolved.