When I try to export a Confluence page to Word, I encounter the attached error message. After investigation, we found that the issue occurs only when a Lucidchart diagram is embedded in the document. If the Lucidchart diagram is removed, the export to Word works without any issues.
Could you please provide support to enable the "Export to Word" feature to work properly even when a Lucidchart diagram is included in the page?
Hi
If the issue persists, could you please share a screenshot of the associated Javascript Console output after reproducing the issue? You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thank you for your help! Please let us know if you have any questions.
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