HOla, al cargar los diagramas me aparece este mensaje. SI bien puedo ingresar a Lucid, no asi a mis documentos. Alguien podria ayudarme? Ya cambie la red, limpie cache, probe desde otro dispositivo.
Question
Error al cargar la pagina
yo tengo el mismo problema, y necesito usar el documento urgentemente
este es el pin duv6ztJClAzxQsVNWRiEq9EJ5sHPySKsAF220556842
+8Hola
¡Gracias por ponerse en contacto con nosotros! Lamento mucho el problema que están experimentando.
Nuestro equipo de desarrollo está investigando el asunto con carácter urgente y esperamos que el problema se resuelva en breve.
Como solución provisional, si tienen acceso a una suscripción a Lucidspark a través de una cuenta Individual, Team o Enterprise, exportar su documento a Lucidspark les permitiría abrirlo.
Me aseguraré de mantenerlos informado tan pronto como se resuelva. Mientras tanto, les pido disculpas por las molestias que esto les pueda causar.
Hi
Thanks for reaching out! I am very sorry for the issue you are experiencing.
Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly. I will make sure to update you as soon as the issue is resolved.
As a temporary workaround, if you have access to a Lucidspark subscription through an Individual, Team or Enterprise account, exporting your document to Lucidspark should enable you to open it.
In the interim, I apologize for any inconvenience the issue causes.
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
