I've created a team folder and have added collaborators (edit & view). Collaborators are within the enterprise license. Below is the message the collaborator is getting when trying to access the Team folder.
How is this error resolved?
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.