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Email verification not working

  • April 14, 2026
  • 1 reply
  • 11 views

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Hi,

I’ve repeatedly tried to access two features, and in both cases been blocked by request for email verification, however the verification email is never sent out.

 

Case 1 - Access to ZenDesk https://lucid.app/zendesk 
 

 

 

 

 

Best answer by roshauna

Hi ​@davidnhamilton , thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email, please feel free to reach out in the thread below.

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  • Answer
  • April 14, 2026

Hi ​@davidnhamilton , thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email, please feel free to reach out in the thread below.