Solved

Documents open with all layers visible despite view synced with closed

Forum|Forum|29 days ago
September 9, 2026
4 replies
140 views

All of my documents are opening with all layers visible despite view synced with them closed

Best answer by alison cheney

Hi @taylorwi2 and @jkroposky,

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

T

taylorwi2

Just dropping a comment to say I am experiencing the same issue. We have some public facing documents that are appearing cluttered and completely unusable because of this.

J

jkroposky

My organization is also experiencing this issue. Hopefully this is a bug and not an enhancement.

alison cheney

Lucid community team

Hi @taylorwi2 and @jkroposky,

Thank you for posting in the Lucid Community. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

alison cheneyAnswer

Lucid community team

Hi @taylorwi2 and @jkroposky,

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

Create an account in the community

Log in to the community