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Document prints as lines of text/numbers instead of diagram

  • May 24, 2026
  • 2 replies
  • 96 views

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any help appreciated? have tried saving again and appears fine on screen but comes out as lines of text and numbers when printing to printer or pdf - ive been using lucid chart for 5 years and never had this happen before. 

Best answer by Zuzia S

@Biggestian Thank you for your patience!

Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. 

If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

Comments

Leianne C
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  • Lucid support team
  • May 25, 2026

Hi ​@Biggestian, thank you for posting in the community. I believe you have identified a bug, and I have reported this to our development team.

As a workaround, you can Export your Lucid document and then print the exported document. 

I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below. 


Zuzia S
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  • Lucid community team
  • Answer
  • June 12, 2026

@Biggestian Thank you for your patience!

Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. 

If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!