Hi Javier

Thanks for posting in the community! We would be happy to help you delete your account. Because you are running into an error when you follow the steps to delete your account I am going to get you in contact with our support team so that we can troubleshoot with you directly and get the account closed. Please be on the lookout for an email from our support team. Thanks!

If anyone else is looking to close their account please check out our Cancel your Subscription article and How to Remove your Personal Data article for details on cancelling and deleting your account.