I have a Timeline view built for multiple teams to use for a quarterly planning event. I’d like to take the target planning fields and sync them to JIRA. All of my other JIRA sync items are working correctly (dependencies and sprint assignment but not date fields). How can I get this set up so we don’t have to take a timeline view and then translate into JIRA fields manually.
Answer
Date fields in Lucid cards not syncing with Jira
+2Best answer by hstandley
We actually just figured it out today! We did not have the 2 date fields enabled on epics in the project we were using. Once those were enabled, we mapped the fields together and Voila - they are syncing.
+16Hi
Thank you for posting in the Lucid Community! Can you answer the following questions to help me understand the issue you are facing?
- Are you not seeing your Lucid Jira cards sync withJira?
- Is this occurring in all of your boards or just one?
- Can you provide a screenshot of the issue?
+2Thanks for taking a look. Let me know if you have any other questions or can do a live discussion/share screen to troubleshoot. We have a session next week and would love to fix it by then. Guessing it’s something with setup but not sure.
- We are seeing card sync successfully between JIRA and Lucid - just some particular date fields are not. We are seeing date fields sync for Initiatives but not Epics. It could be the way JIRA is set up but not sure where to start troubleshooting.
- For 2 different quarterly planning boards we have set up, it’s happening for both.
- Attaching a few screenshots.
+16Hi
Thank you for explaining that further! I am checking with our teams internally to see if this behavior is intended and I will get back to you with an update!
+2We actually just figured it out today! We did not have the 2 date fields enabled on epics in the project we were using. Once those were enabled, we mapped the fields together and Voila - they are syncing.
+16
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
