Hi, I'm trying to import data using Excel through a Microsoft 365 and I’m not seeing the syncing option that’s available through Microsoft 365.
When I try to import a dataset, I am given these options:
If I select Excel, then it just prompts me to upload a file and I’m not given these sync options that are shown in the help center article.
How do I get Lucidchart to allow me to upload a Microsoft 365 spreadsheet so I can have syncing?
Hi
To clarify - are you updating an existing chart that already has data from Excel? Have you previously uploaded data from Excel to Lucid successfully, or are you having trouble with your initial upload?
I recommend reading through the Link data to a Lucidchart document as a great starting point, but I’m happy to help here.
A couple of things to note when it comes to permissions here: If you are importing data from Google or Microsoft 365, you will need to grant Lucidchart permission to access your Google or Microsoft account. Click Authenticate, select your Google account, and click Allow to grant this permission.
If you don’t see Excel as an option, reach out to your Microsoft admin—they may need to grant Lucid access to your Microsoft account.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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