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Custom icons creating duplicate layers

  • May 5, 2026
  • 4 replies
  • 42 views

Mark E
Forum|alt.badge.img+4

I created a layer and dragged a custom icon onto that layer and suddenly there are 2 layers with the same name. I can toggle visibility individually but if I remove one they both get deleted. It's confusing to a user of my template and its weird. 

Best answer by Leianne C

Hi ​@Mark E, thank you for posting in the community! Just following with some additional troubleshooting questions to assist further. To make sure I understand the issue fully and can point you in the right direction, would you mind providing me with the following information so I can take a closer look?

  • A brief description of how the custom icon was created.
  • Does this happen in a new blank document when adding this icon to the canvas? 
  • A screenshot of the issue (if possible)

Thank you your help and patience! Please feel free to let me know if you have any questions. 

Comments

Humas1985
Lucid Legend Level 10
Forum|alt.badge.img+24
  • Lucid Legend Level 10
  • May 6, 2026

Hi ​@Mark E 

This may be happening because the custom icon is being inserted as a grouped or system-generated element rather than a separate layer object.

  • Even though it appears as two layers with the same name, they may be linked to the same underlying objects, which would explain why deleting one removes both.

A possible workaround is to assign objects to layers through the Layers panel instead of drag-and-drop insertion

Hope this helps !!


Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • Answer
  • May 8, 2026

Hi ​@Mark E, thank you for posting in the community! Just following with some additional troubleshooting questions to assist further. To make sure I understand the issue fully and can point you in the right direction, would you mind providing me with the following information so I can take a closer look?

  • A brief description of how the custom icon was created.
  • Does this happen in a new blank document when adding this icon to the canvas? 
  • A screenshot of the issue (if possible)

Thank you your help and patience! Please feel free to let me know if you have any questions. 


Mark E
Forum|alt.badge.img+4
  • Author
  • May 8, 2026

@Leianne C - I created the icon by combining some I already had (dragged from the left) with a new imported SVG. I used a scratch, single layer document for this purpose and the layer name isn’t the same as the new duplicate that got created.

I did not try a blank document. I think I did upload a screen-shot of the double layers.

@Humas1985 … how can I “assign objects to layers through the Layers panel” when the object is not on the canvas? As soon as a I drag it there, boom, I have 2 layers.


Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • May 13, 2026

Hi ​@Mark E, thank you for sharing that description. Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Help Center article

Thank you for your help and patience. Please feel free to let us know if you have any additional questions!