Cropping - white space around content

Question

I have reported this issue before, but the topic seems to be locked:

https://community.lucid.co/archive-general-23/export-in-lucidchart-unnecessary-whitespace-margin-at-the-top-of-content-12363?tid=12363&postid=46539#post46539

TL;DR: if I try to export a selection ore use automated “crop to content”, the export has way to much whitespace at the top and around the selected components. The bounding box calculation is wrong.

try exporting a selection of any of the diagrams here to see what I mean

https://lucid.app/lucidspark/80294fac-8ab0-4e3f-8759-a485e998e8c5/edit?page=rM7t6mgaJhtb#

support pin:

duIxwACgVJ5iDQA0OcJTxm2mIbJS6enhnK111727627

Zuzia S · Accepted Answer

Hi ​@Markus Perndorfer, thank you for posting in the Community and I am sorry for the ongoing issue here!This seems tostill be related to the fact thatshapes that have an R or circle icon are causing this behaviour due to the way it interacts with the page, andthis line has some special line marker data in its layout.We appreciate your patience and understanding as our development team continues to work on a fix for this.Our team rigorously prioritizes issues based on their extent and criticality. Rest assured, they are actively addressing it.We'll let you know as soon as we have an update from our development team. Please let me know if there is anything else I can do for you in the meantime. I’m happy to help.

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