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Copy and Paste a BPMN Diagram

  • April 20, 2026
  • 4 replies
  • 25 views

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When I copy elements from one BPMN diagram and paste them into another, some information flow links are dropped. The elements themselves paste correctly, but certain connections between them do not survive the operation.

**Steps to reproduce:**
1. Open source diagram containing elements connected by information flows
2. Select and copy the relevant elements (Ctrl+A or lasso selection)
3. Open or switch to the target diagram
4. Paste (Ctrl+V)
5. Observe: some information flow links are missing

**What I've ruled out:**
- No layers are in use in either diagram — this does not appear to be a layer visibility issue
- The missing links are present and valid in the source diagram before copying

**Expected behaviour:** All information flows between copied elements should be preserved in the target diagram.

**Actual behaviour:** A subset of information flows are silently dropped on paste.

**Questions:**
- Is this a known limitation when pasting across diagrams (vs. within the same diagram)?
- Is there a workaround — e.g. exporting/importing XML directly, or a specific selection method that preserves all links?
- Are there any conditions under which information flows are intentionally excluded from a copy operation?

Any guidance appreciated.

Best answer by Leianne C

Hi, ​@David Brooks, thanks for getting back to me with that additional information. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

Forum|alt.badge.img+1

When copying a BPMN swimlane/pool, the tasks and shapes paste correctly, but the connectors do not. Testing suggests the issue is isolated to the connector objects rather than selection, because the problem persists even after confirming the shapes are selected correctly.


Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • April 23, 2026

Hi ​@David Brooks, thank you for posting in the community. If possible, could you please share a screenshot showing what elements are missing to help me take a closer look at the issue? Please feel free to censor any important information. 

Could you also share a temporary Document Support PIN for an example document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

Thank you your help and patience! Please feel free to let me know if you have any questions. 


Forum|alt.badge.img+1

On paste ( right image) the connector between the blue swim lane and yellow swim lane fails to paste. I have recreated with other BPMN diagrams. duHa8h1Sfrt0HT0SZZHpyHgXYaBPJC0GYx218751905


Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • Answer
  • May 1, 2026

Hi, ​@David Brooks, thanks for getting back to me with that additional information. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.