I have enabled the Google Drive sync for Lucid, and believe that a document created before the integration was turned on will never appear in My Drive / Lucidchart.
Is there a way to force it to appear, or do I need to delete the file and create a new one for it to appear in Drive?
Thanks for the question! If a Lucidchart document was created before Google Drive sync was enabled, it may not automatically appear in My Drive > Lucidchart. Here are a few ways to address this:
Check for Unsynced Documents: Visit the Apps & Integrations section in your Lucidchart account settings to see if any diagrams are listed as unsynced and “Sync now” if there are any.
Manual Export Option: If preserving the original formatting is not a concern, manually export the diagram as a PDF, PNG, or JPEG, then upload it to Google Drive.
For more support on integrating with Google Drive, refer to the Help Center article.
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A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
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