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Cannot see Lucidchart in Add-ons list in Google Slides

  • April 24, 2023
  • 1 reply
  • 47 views

Julia T

Hello Guys

I have a problem integrating Lucidchart into Google Slides. The extension was successfully installed and I can see the status Installed in the manage panel. However the extension does not appear in the list so I cannot launch it. Can you please advise me on what I need to do.

Thank you

Comments

Coumba D
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  • Lucid support team
  • April 25, 2023

Hi Julia

Thanks for posting in the Community and apologies for this somewhat delayed reply!

Do you mean that you are unable to see the icon in the Google waffle menu?

If this is what you mean then it is expected.

To access the add-on you will need to click the Lucidchart icon on the right-hand side of Google Slide. This will open the Lucid add-on sidebar on the right-hand side of the page. From here if you are not yet logged in you will see a login screen. Once logged in you will have options to browse your Lucid documents create a new Lucidchart document or update existing Lucid content within your Slide.

 

If you feel that I have misunderstood the issue you are experiencing please don't hesitate to let me know and clarify what you are seeing on your end so I can further look into it! Thank you!