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August 27, 2024
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Cannot create layers

  • August 27, 2024
  • 12 replies
  • 254 views

Hello - I have an org chart that I would like to create layers for so that I can “turn off” certain managers to view the org without distraction. Every time I highlight the group to be in a layer, when I right click I cannot see the move option.

It’s probably simple to fix, but I am a newbie!

Best answer by Kelsey Gaag

Hi @Rebecca.F

Thank you for your patience. I heard back from our team and it looks like this actually a bug in our system. I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

Rebecca.FAuthor
September 6, 2024

Hi @Kelsey Gaag Any update?

Kelsey Gaag
Lucidite
September 6, 2024

@Rebecca.F, Thanks for following up! I don’t have any updates at this time or timeline for a fix. I apologize for the inconvenience.  As a workaround in the meantime you could utilize the collapse feature on Org Charts. See more details about this feature in the Community post below: