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Question

Cannot create blank Lucidchart document

  • April 27, 2026
  • 0 replies
  • 4 views

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I cannot create a new, blank Lucidchart diagram. When I click the Lucidchart > Blank document menu item the new tab opens momentarily but then closes by itself. I have cleared browser cache, tried Incognito mode and tried both Chrome and Edge browsers. None of these have worked.

 

 

Javascript console shows an error as below.

 

 

Has anyone else noticed this behaviour? Trying to work out if it is the product or our environment.